Working to exceed the expectations of our customers is our ultimate goal - it's a reputation we're committed to upholding. We try to make each customer experience valuable and look forward to building quality relationships. Throughout that process we have encountered many kind words of appreciation and acknowledgement, which we are sincerely grateful. Below are just a handful of noteworthy testimonials from our customers...
The OPL-1B has been installed on the field since April and has been performing flawlessly. Thank you for following up, as always great customer service with you guys.
Pierre Margraff, Meter Engineer
The United Illuminating Company
Just a Thank You for being far and away the best vendor I've ever had the pleasure to work with. Not just your fine products but your response to all our quirky needs and desires has been exemplary!
Glenn Ensor, Field Operations - retired
Arizona Public Service
Thanks to you and your staff for the excellent support in both preparing the special version isolation relay and testing the two relay solution. The equipment is installed at the site and working as designed.
Eddie Buckner, Staff Application Engineer
Thanks so much for your diligence in supporting us. You folks have done everything humanly possible to verify that the relay functioned "exactly" as we had discussed over the phone and in emails, prior to shipping it to the Contractor. Thanks again and I am looking forward to calling you in the future when working on our next unordinary adventurous controls project.
Charles W., PE
These relays are a great product.
David Sharaffa, Technical Investigator
NSTAR Electric & Gas
The device is working as expected and we are getting good reliable data from our Net Meters!! Thanks again for your diligent response to our problem and developing this device for us.
Iowa Lakes Electric Cooperative
The PCR-3 relays work great, and the 3-wire to 2-wire conversion is a bonus in the application that I am using them in. Thanks for your time and concern. Thanks also for the First Class customer service. I hope I can treat all of my customers in the same manner.
Marvin R. Moses II, C.E.M., Meter Electrician
A Southwestern Electric Power Company
a unit of American Electric Power
I want to say a big thank you for helping us out with the urgent order. We didn't expect our customer to ask for such a short lead time, so you really helped us out. You were so efficient and were a pleasure to deal with. I really put you on the spot with this order and you followed through with everything you said you would.