Limited Warranty
Solid State Instruments Div. of Brayden Automation Corp, ("SSI/BAC") offers a limited warranty to the original owner of the product purchased that the product shall be free of defects resulting from faulty manufacturing for a period of one (1) calendar year from the date of purchase. SSI/BAC makes no warranties regarding the satisfactory performance,merchantability, or fitness for any particular purpose for the product. During the warranty period, SSI/BAC will, at its option, repair or replace, at no charge, any defective component or components, provided the defective product is returned freight prepaid to SSI/BAC. All returned products must be accompanied by a R.M.A. (return material authorization) number which may be obtained by calling BAC/SSI. Included with the product must be a clear description of the nature of the failure along with any supporting data test information.
SSI/BAC's sole obligation under this limited warranty is limited to the repair or replacement of defective product and SSI/BAC shall not, in any event, be liable to the purchaser, his assignee, or any third party, for any incidental or consequential damages, of any kind resulting from the use or possession of these products.
If you have questions, need product support or would like to request an RMA number, contact us at the numbers below or e-mail us at support@solidstateinstruments.com.
Shipping
All freight costs are F.O.B. Fort Collins, Colorado U.S.A. Unless otherwise requested freight will be prepaid and added to the invoice. Most shipments unless otherwise requested are made by UPS Ground, FedX Ground (surface shipment) or U.S. mail depending upon size, weight and distance.
